Privacy & Confidentiality Policy
Last Updated: September 2026 | Roohani Istikhara, Gujrat, Pakistan
Core Sanctity Pledge: At Roohani Istikhara, we recognize that inquiries regarding matrimonial matches, domestic difficulties, financial trials, and personal supplications touch upon the most sensitive dimensions of human life. We treat all submitted information with profound discretion, dignity, and unwavering confidentiality.
1. Information We Collect
When you interact with our website, submit an online intake form, or contact us through WhatsApp, telephone, or email, we may collect the following details:
- Identity Details: Your full legal name, gender, and mother's name (utilized specifically for traditional Ilm-ul-Adad numerical calculations).
- Birth Information: Date, approximate time, and city of birth (utilized for astrological Buruj house identification).
- Contact Information: Active WhatsApp phone number, telephone number, and email address.
- Consultation Query Details: The narrative description of the marriage proposal, family issue, business venture, or personal dilemma for which Istikhara is sought.
- Third-Party Match Information: In matrimonial inquiries, prospective partner information (names, mothers' names) provided voluntarily by the applicant.
2. How We Utilize Your Information
The information collected is strictly utilized for the singular purpose of delivering authentic spiritual advisory services:
- Performing the Sunnah Namaz-e-Istikhara and traditional Buruj/Ilm-ul-Adad calculations.
- Formulating and communicating personalized guidance reports via WhatsApp voice notes, written summaries, or telephone discussions.
- Verifying appointment schedules for in-person visitors at our Gujrat center.
- Responding to your direct communications and following up on spiritual guidance outcomes.
3. Confidentiality & Non-Disclosure
We maintain a strict confidentiality protocol:
- We do not sell, rent, monetize, or trade your personal data to advertisers, data brokers, or marketing entities.
- We do not publicly broadcast, publish, or share case details, voice recordings, or names without explicit written permission.
- Only the authorized spiritual counselor and direct consultation administrator have access to incoming intake submissions.
4. Communication via Third-Party Messaging (WhatsApp)
When you choose to consult with us via WhatsApp, communications are subject to WhatsApp's end-to-end encryption protocols. While we maintain internal confidentiality, users should be aware that messaging data transmission is governed by WhatsApp's platform terms.
5. Website Data, Analytics & Cookies
Our website utilizes minimal, essential session technologies to ensure proper page display, navigation functionality, and form transmission. We do not engage in invasive behavioral tracking or cross-site advertising networks.
6. Data Retention & Erasure
We retain consultation notes and intake records only as long as reasonably necessary to complete the spiritual advisory dialogue and provide follow-up counsel. If you wish to have your submitted details permanently deleted from our records at any time, simply send a written request to info@roohaniistikhara.online or message our official WhatsApp desk.
7. Contact for Privacy Inquiries
For any questions, concerns, or requests regarding this Privacy & Confidentiality Policy, please contact our administrative desk:
Roohani Istikhara
Shajhan Market, Marala Rd, Gujrat, 50811, Punjab, Pakistan
Telephone / WhatsApp: 0345 9852145
Official Email: info@roohaniistikhara.online